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Terms & Conditions


The Company means Able Print & Promo Ltd Limited. The customer means the firm, person or anyone who has contracted to purchase goods from the company.


The standard turnaround for any product is 7-10 days from signoff of the artwork proof. All indent stock is around 12 weeks.


We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations. We guarantee that your items will leave the factory on or before the ship date specified on the order confirmation. We cannot be held responsible for goods lost or delayed by common carrier, international or NZ customs departments or by acts of god.All products can be couriered at the customer’s expense. Multiple addresses are not a problem. 

Setup charges

Setups vary. All promotional product set up charges depend on how many colours are in your logo. For example, if you were printing 2 colours on a pen it would be 2 colours = 2 films. Our company is not liable for errors or variations in the finished work where such errors or variations were contained in the proof approved by the customer.


Artwork must be sent through in one of the following formats to get the best result EPS or AI. PDFs can be used but we have a few specifications for the file type. For embroidery we can accept jpeg as well as the other formats. For printing a PDF is good.

If you have already signed off your artwork and you want to change your artwork there may be a change out fee depending on what needs to be done usually just the cost of the film and plates. This depends on how far the job has gone in the system. All products produced by the company  for the customer will receive an electronic proof so you can check positioning, size and print colours, you can change the proof once free of charge, then every change after that is a cost of $10 per change and re proof.

Samples & Return Policy

We send out samples for you to view, if the products are returned to us within the time frame specified and in exactly the same condition as they were sent out  then you will only pay for the courier charge to get the sample to you.

Limitations for Promotions 

All specials are subject to a finite date or until stocks run out.

Security Interest

Grant of Security Interest To secure the Obligations, each client grants and pledges to the company, as agent, for the benefit of the company, a security interest in all of such clients right, title and interest in, to and under its Intellectual Property the right to sue for past outstanding monies, The Company retains a security interest in all goods supplied to the customer, until the company receives in payment in full of all the sums owing by the customer, under any contract for the supply of the goods.   The nature of the security interest is that the company retains title to the goods.   The security interest shall apply to goods supplied to the customer in the future.   The customer shall not allow any goods subject to the security interest become an accession to other goods. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.”

Payment Terms 

First time customer of Able Print and Promo can purchase only on the basis of PROFORMA (Payment before Delivery) for their initial order.  Future orders will be 7 days for 2nd purchase and then 20th thereafter if you have filled out a credit application.

Download Credit Account Application Form